Terms of use
What this service is
Retainvia is software. We are the vendor: you buy the subscription from Ellul Solutions Ltd directly, and there is no third party between us. We introduce you to nobody, we sell your details to nobody, and we take no commission from any agency for sending you anywhere. We aim to keep the service available at all times and to keep your data recoverable, but we do not guarantee uninterrupted access. If we plan work that will take the service offline we tell subscribers first. You can export your briefs, shortlists and records at any time while your subscription is active and for 90 days after it ends.
How we are paid
You pay us, and that is the whole of how this business is funded: a monthly subscription to Retainvia Pro, sold to businesses. No agency pays to appear on this site, none is recommended for a fee, and no figure or comparison here is influenced by a commission, because there is none. Price, renewal date and cancellation route are shown before you pay and stated again in your account. Purchase is offered to people acting for purposes related to their trade or profession. Where a consumer nonetheless buys, the statutory cancellation and digital content rights are honoured in full rather than excluded.
Online payments. When you connect your own Stripe account and take a payment through a pay link, Retainvia charges a platform fee of 1% of that payment, in addition to Stripe's own processing fee. Stripe deducts both from the payment before it is paid out to you; Retainvia never holds your customers' money. The rate that applies is the one shown in your account on the day the pay link is created, and a change to it applies only to links created afterwards.
The free tools
The free tools on this site are provided as working tools for a business deciding whether and whom to hire. Their output is arithmetic on the figures you enter, plus the published pay figures cited on each page. They do not replace your own reading of an agency's proposal, a lawyer's reading of a retainer agreement, or your own judgement about a supplier.
No warranty
Nothing on this site is legal, financial or procurement advice, and nothing on it names an agency as the right one for you. The pay figures quoted are the published figures on the date cited and are a reference for the hire side of the comparison, not a quote; the retainer and fee figures are yours. A comparison run here is a decision aid for the business, not a valuation of any agency. Templates are starting points, not a contract.
Contact
Ellul Solutions Ltd. hello@retainvia.com